Contract #: N00178-19-D-8747

Triumph Enterprises, Inc. (Triumph) is pleased to be a Prime Contractor for the Naval Sea Systems Command Warfare Centers. The Triumph team stands ready to provide engineering, technical, and programmatic support services under the NAVSEA Warfare Centers the SeaPort-NxG Multiple Award Contract (MAC) vehicle.

Since its 2005 founding, Triumph, an employee-owned company, has successfully provided technical, management, and information technology solutions to the Department of Defense (DoD).

Triumph is committed to the success of our clients and to providing the highest quality professional services at a competitive price. Our team represents significant experience and depth of capability to support the Warfare Centers. We have augmented Triumph’s capabilities by adding both large and small businesses to our team. The capabilities and experience of our integrated team ensure we can provide our warfare center clients with a complete, technical, innovative, and cost-effective solution. Our team is a proven performer in fleet support and innovative techniques in managing complex systems well known at the laboratories, ISEAs, NAVSEA, SPAWAR, public and private shipyards, and the waterfront. We have established strong, successful relationships with key government and industry leaders in engineering and programmatic support services. We are committed to delivering high-quality, responsive, and innovative cost-saving solutions.

SeaPort-NxG Quality Control

Quality Control Policy

Triumph operates under a rigorous corporate quality policy that governs our deliverable development and business practices. We maintain a comprehensive set of corporate Quality Control (QC) processes and procedures to ensure that each project delivers superior products and services to our clients. Using proven and documented quality processes ensures that all deliverables are developed with an emphasis on quality. QC is applied at every step of the business process, starting with the issuance of a task and ending with delivery of the final product.

Quality Control Experience

Triumph’s experience involves applying standard procedures to monitor and control project tasks. These procedures are reviewed and refined in response to changing program requirements, lessons learned, and advances in management tools and techniques.

Tasks are managed in a manner that anticipates, identifies, and addresses potential quality issues before they result in unsatisfactory performance. This is achieved by maintaining regular contact with our clients at critical phases of the project and by reviewing progress, schedule, and deliverables on a planned basis.

Our system is a tested and proven quality control process that monitors and reviews all deliverables.

Quality Control Planning

Quality must be viewed on an equal level with project scope, time and cost, and can often determine the success of the project. For example, if a project is completed within the scope, time and cost parameters, yet the stakeholders feel the quality is insufficient, the project will not be considered successful.

Quality Planning is the proactive process of identifying which quality standards are relevant to the project, which project items will be measured for quality, and gathering buy-in from the stakeholders of reasonable quality outcomes. The planning stage also sets the basis for reporting quality metrics and trends, the path for discussion of the quality results, and the process for implementing subsequent changes, if needed.

During initial planning, key stakeholders review and discuss the project requirements, identify lead resources for quality tasks, and define high-level quality expectations. This is necessary to obtain key stakeholder buy-in and eliminate assumptions.

Secondary planning, or more detailed planning, involves end-users, engineers, and experts from major task areas establishing quality standards and ensuring standards are reasonable.

Quality areas include:

  • Functionality — To what degree does the system perform its intended functions and features?
  • System Outputs — What is the quality and interpretation of screens and reports?
  • Performance — Does the system or service perform at the expected level?
  • Reliability — What is the ability of the product or service to perform as expected under normal conditions?

An often overlooked objective of quality planning is preventing, rather than discovering inadequacies. Prevention can take the form of removing requirements misunderstandings, determining vendor quality thresholds and identifying viable compliance, resolving design errors with modeling and prototypes, updating and communicating documentation regularly, or properly judging resource skills and abilities. The following tasks are performed during QC planning:

  1. Research relevant quality standards and requirements
  2. Assemble a quality team
  3. Hold a quality team workshop
  4. Create a Project Quality Management Plan (QMP), including a quality checklist for the total project lifecycle
  5. Conduct a quality team review of the Project Quality Management Plan (QMP)
  6. Make necessary changes to the plan
  7. Provide the QMP to key stakeholders for review and approval

Quality Control Performance

Performing QC involves monitoring specific project results to determine whether they comply with relevant quality standards. It also includes identifying ways to eliminate causes of unsatisfactory results. QC is performed throughout the project. Quality standards include project processes and product goals that are reflected in the project’s Quality Management Plan (QMP). Project results include deliverables and project management results, such as cost and schedule performance. The following tasks are performed to fulfill the QC process:

  1.  Collect and evaluate quality control measurements
  2. Identify process, product, service, or result nonconformance
  3. Recommend corrective and preventive actions
  4. Validate defect repair(s), as applicable
  5. Document and archive quality assurance reports, change requests, corrective actions and Change Control Board (CCB) meeting notes

SeaPort-NxG Quality Assurance

Quality Assurance contains attributes, metrics, methodologies, processes, and other means related to satisfying the quality standards established during the Quality Planning stage. Quality assurance includes the established reporting of quality to establish trend lines and working with Quality Control for continuous quality improvement.

The key to quality assurance is the continuous, timely execution of planned quality assessments and review of the assessments with the object of improving product or service quality. It is important that every resource on the project feels a responsible vigilance towards continuous quality improvement. The PM retains the end responsibility of the project quality status and performance.  The tasks involved in QA include:

  1. Execute the Quality Management Plan (QMP)
  2. Conduct Quality Audits
  3. Conduct Process Analysis

SeaPort-NxG Points of Contact

For information regarding the SeaPort-NxG, contact: contracts@triumph-enterprises.com